The increasing demands of work can make anyone become stressed. But the train of emotional intelligence to be applied in the workplace, stress can be mitigated.
Printer or copier is not working, slow Internet connection, or conflicts with bosses or co-workers can trigger stress in the workplace. Not to mention with their workload piling up, accompanied by an unsatisfactory work results.
When stress in the workplace strikes, you can become less productive and effective. The work you do also appear unsatisfactory. In addition to interfere with the performance and work, stress can also lead to worse physical and emotional health problems if allowed to continue.
Work stress can be overcome with emotional intelligence. But before we discuss it, we should find out what are the symptoms of stress in the workplace and what is emotional intelligence.
Symptoms and Work Stress Factor
Signs and symptoms of stress include anxiety, loss of appetite or overeating, easily agitated, frustrated, depressed, low self-esteem, irritable, depressed, apathetic (no matter), pessimism, loss of interest in work, sleep disturbance, fatigue, difficulty concentrating, headaches, muscle tension, stomach disorders (constipation, nausea, diarrhea), chest pain, rapid heartbeat, to pull out of the association, nervousness, trembling, difficulty swallowing, forgetfulness, disorganization, etc.
Work stress can be caused by several factors:
Increased responsibility, too much work, can not say no when given a new job.
Job satisfaction and performance, worry about work or work performance.
Poor communication with co-workers or boss, is not able to address the needs, concerns and frustrations experienced.
Lack of support from superiors or colleagues.
Uncertainty about jobs.
Feeling as if no power over a job or task.
Poor working conditions (working space crowded, noisy).
Fear of being fired.
Overtime will be too
The pressure to do the job as expected.
Pressure to work optimally at all times.
Stress in the workplace can be reduced or mitigated in various ways. One way is to improve and cultivate emotional intelligence. Emotional intelligence (EQ or EI) is the ability to understand, utilize, and manage emotions in a positive and constructive.
This intelligence helps in establishing a strong relationship or communication with others, make good decisions, resolve differences, and handle difficult situations.
Work Stress and Emotional Intelligence
There are five keys that must be carried out and controlled in improving emotional intelligence to deal with stress at work, namely:
Realize if you are stressed. Therefore, to find the things that make you calm involving various senses that you have.
Do not ignore the emotions. If ignored, you will not be able to understand their own desires or even communicate effectively with others. Emotional state can have an impact upon the thoughts and actions, so pay attention to what you feel to be prevented or
Recognize and use nonverbal cues and body language (eye contact, facial expressions, tone of voice, posture and body movement, touch) effectively. Non-verbal communication is often more effective in establishing a good working relationship. In addition, try reading nonverbal situation of others in the workplace.
There is no better stress reliever and faster than a big laugh and share humor.
Resolve conflict in a positive way. Ignore hatred or hurt and note the words and nonverbal cues are used. If the conflict can not be resolved, end the argument right then and there.
The emergence of stress is normal to happen and can be experienced by anyone. Even so, too many or too long suffered stress will give undesirable effects. That's because stress can lead to heart disease, high blood pressure, back problems, or depression and worsen the condition of chronic disease. In addition to managing emotional intelligence, stress can also be addressed in consultation with the psychologist.